Outlook Express vs. Norton Antivirus

Queries/Comments/Additions: mcmanus@dallas.net

last updated 7/23/05

Error Received:

I received the following error after allowing updates to Norton Anti-virus in July 2005:

The connection to the server has failed.
Protocol: POP3, Port: 110, 
Secure(SSL): No, Socket Error: 10065,
Error Number: 0x800CCC0E

not only did my email not work, but advanced web connections (secure connections) and ftp functions also did not work

tried

using advice garnered from various sources including searching on the error code in Google, I tried a variety of solutions w/o success:

tried re-entered email user name and password etc.
tried recreating email account from scratch
tried refering to Norton site for help and found references to changing email to be compatible with Norton BUT when those pages were selected, they no longer contained the promised info but a disclaimer from Norton promising not to support old versions of software (note: it was the new downloads-- July 2005-- that crashed my email, NOT the CD-ROMs of Norton Antivirus I'd purchased.
tried turning Norton firewall & anti-virus OFF

SUCCESS!!!

I ended up uninstalling Norton antivirus entirely and BINGO! All probelms solved! I have not (to date) re-installed my CD-ROMs containing good Norton, but do not anticipate having problems with them as they never gave me trouble before.